Our Approach

Our offerings would be your best fit.
Office Automation
Virtual Assistants
Intelligent Process Automation (IPA)

Office Automation
Organizations have many tedious, repetitive, error-prone, non-judgmental, rule-based back-office workflows. Navajna helps you implement unattended bots with exception handling capabilities to automate these back-office processes like Document administration of different formats – spreadsheets, word documents, pdfs, emails, attachments; Data migration between systems – custom apps, ERPs, cloud storage, 3rd party apps; Workflow automation – accounts payable, sales invoicing, HR, IT help desk.
Our areas of focus:
- Desktop Automation
- Enterprise Automation
- System Integration Bots
- Error Handling

Virtual Assistants
Customer requests and organization processes are initiated or conducted via text, chat, email, web or voice-activated interfaces. Virtual Assistants are the powerful intersection of Chatbots &RPA that will understand the intent of these requests and autonomously trigger the workflows. Navajna analyzes your process complexities, dependencies and integrates RPAwith front-office bots, enterprise systems, modern API’s to automate end-end journey processes.
Our areas of focus:
- Service Bots – FAQ to Complex Interactions
- Customer Journey Bots
- Employee Management Bots
- Workflows + API’s

Intelligent Process Automation (IPA)
Integrating cognitive capabilities and AI with the RPA bots is the next step in the quest for increasing unattended Automation, productivity, agility and efficiency. Navajna adds Sense, Think and Act capabilities to your RPA digital labor to perform intelligent (or) judgmental tasks using computer vision, NLP, supervised, unsupervised, reinforces learning and following complex business rules.
Our areas of focus:
- RPA + AI
- Computer Vision / OCR
- Natural Language Recognition
- Automation for Unstructured Documents